Reviews

Was having problems with my AC, Ray made sure to come to the rescue and fixed the problem In no time! Thank you Ray!

I lost hot water I called office Ray came over in 5 min. I left Apt due to Covid 19 guidelines. He had Gill fix my water heater in 1.5 hrs. These guys are great. They are a great maintenance people whom I can trust.

Every time I have contact with Patricia she is always very pleasant and friendly. A professional and excellent manager. Ray is also very friendly and pleasant whenever I speak to him. Both are an asset to your company.

I cannot say enough about Waverlyplace team. I absolutely enjoy walking into the office and see the smiling faces of Patty,Mark and Paula. They are so welcoming and friendly. I must say I feel like family. They make me feel so welcomed, comfortable and approachable. Placing a work order is so easy. Within a matter of a short time I have maintenance at my unit. Ray attended to my bathroom issue and air conditioner. Super respectful, clean and friendly. I always know the job will get done properly the first time. All the staff at waverly are extremely friendly, Gill, Grover, Louis always smiling and waving hello to all the residents including myself. At Waverly as a resident I am welcomed and feel as if I am apart the Waverlyplace family. Thank you for making Waverly Place feel homely.

Patti, Paola, Ray & Marc are all wonderful people. Very caring and helpful at all times. I have been here for many years. The staff is very professional and will go above and beyond to help in any way. The maintenance group is also very helpful.

Paola was my first point of contact when I was interested in this place. She was with me every step of the way and even helped me out with a few hiccups during move in, that made it all an easy process. I highly recommend speaking with her if you are interested in living in this community. Maintenence is great and Ray is also great for just general conversations. I do hope they get the soccer field open again, as my son looks at it everyday, and we cant go in. And I wish the pool was heated though we are in November and the water still feels great. Thank you for all you do to make us feel welcome.

My elderly mother has lived there for 8 years. Ray, Bubba and Lou have been great! These fellas go beyond what they are being told to do. If Mrs Martin needs anything done, from bringing in the water for her to just stopping in to check on her. These guys are great. They have a finger on the pulse of the Waverley community. I thank them for all they do, as does my mother. Great job fellas!! Please recognize what this team does to accommodate the residents. They are truly invaluable and irreplaceable as far as we are concerned.

I can't say enough about the staff at Waverley Paola,Patti and Grover are the best.

thanks to paola for all the help and patience during my stay here, excellent service by the whole team

The maintenance team is great, they have always responded to our problems very quickly, usually less than an hour. They're professionalism is part of the reason we have lived here for so long.

We had a problem with our toilets running constantly, and Ray responded in less than an hour and took care of the problem. Ray is awesome!

Ray did a fantastic job repairing my air conditioning. It was getting hot and uncomfortable in my apartment. Ray was prompt and repaired it quickly. He checked the entire system to make sure everything else was okay. He is always friendly and professional. Ray is an asset to your company.

Went in to look for an apartment after looking for months, spoke with Paola and she told and showed me everything and I was immediately interested and and boom I’ve now been here a yr now and don’t plan on leaving, I’m enjoying every moment!

We LOVE Waverley place! It's quiet, clean, full of things to do without having to leave the community, it's beautifully maintained and overall very welcoming. The staff is always helpful and they know their stuff. Office crew is polite, patient, and understanding. Patricia, Paola and Marc are all very professional. Maintenance is on top of every little detail! Ray, head of maintenance, sees that anything needed is taken care of and does not hesitate to go an extra mile to ensure you're satisfied with the results. Both Ray and Grover have come to our place on their days off because no issue is too small, they hear the messages and tend to the calls right away no matter what. Best apartments with best customer service around, for sure!

Very informative office personnel. Both Patti and Paola have been excellent! Paola walked me through every step of the application process and was extremely thorough. Patti has also been very attentive with me and my families needs. Thank you both on helping me choose our new home. We look forward to moving to Waverly place!

The friendly and helpful office staff combined with the exceptional maintenance team made things much easier to feel content in my move here to Naples. I am also impressed by all community centered activities!!!! Great place if you have children ??

If I had a maintenance issue of any kind even at 3 in the morning, I would not hesitate to call the 24 hour number about it. Even if they did not find it to be an emergency issue; I would still want to get the matter and my concerns out.If my water was leaking, I would call maintenance. If my cat scratched me, I would call maintenance.

My AC stopped working in the night in the pouring rain. Ray was not able to come out but he immediately got on the phone with me and was able to troubleshoot the problem and now I don’t have to sleep in the heat! ?? Thank you Ray!!! ??

Thanks so much Jasmine, we appreciate the feedback and are so happy to have Ray as a member of our team to happily give you the best service available.